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Web Based E-mail

1. Logging In

  1. Use a web browser, such as Internet Explorer, to go to webmail.leanderisd.org
  2. From the WebMail login page, enter your Username and Password. The username is firstname lastname, with either a space or underscore between. The password is case sensitive.
  3. Click on the Login button.

 

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2. The Main Window

The Toolbar

The WebMail toolbar appears at the top and left of the main window. The toolbar displays options to:

  • View your Mailbox
  • Compose an item
  • Search the Address Book
  • View your Calendar
  • Open Help
  • Exit GroupWise WebAccess
The Folder List

The GroupWise Folder List appears on the left side of the main window. The Folder List displays the folders used to organize the items you've sent and received. You click a folder to display the contents of the folder in the Item List. The Mailbox folder is the default folder that is opened when you first log in.

You can add additional personal folders to further organize your items. For example, you could add a folder to your Cabinet to store all messages you receive regarding a particular project you're working on. The Cabinet is a container for all your personal and shared folders.

Folder List Icons:

The Item List

The Item List displays the contents of the folder that is currently open. Your Mailbox is the default.

When you open your Mailbox, the most recent 25 items in the folder are displayed.

If the folder contains more than 25 messages, a Display Next button appears at the bottom of the list. You can use it to display the next 25 messages. To display more than 25 messages, click on the arrows and drag down to the desired number.

To refresh the Item List and display any new messages, you must click on the Update link.


 
 

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3. Timing Out from WebMail

WebMail is an internet "application".  It is not running on your computer or even on our local server. If you have been inactive for a length of time, usually 10-15 minutes, you will be timed out from WebMail. If you are in the middle of writing an email, it is possible to time out and not be able to send the message.

  • The time-out setting is controlled at the district.  This is so people don't tie up the district web servers by staying connected, but idle, in WebMail all day.

  •  
  • You don't interact with the server until you press a link, like Send, Update, etc.  So while you're composing a message, it's temporarily running on your computer and the web server doesn't get input from you until you press Send.  If a long time has passed, you'll find you've been disconnected.

  •  
  • Here are three ways to avoid losing emails in progress:
    1. If the email you are writing is going to be long or you might be interrupted before completing it...
      • Write your email in Word or AppleWorks first.  You can use the spelling checker, but don't bother with any formatting.
      • Once you've finished your email, select all the text by pressing & holding the apple key & then a.  Press & hold the apple key & c, to copy.  Then go to WebMail and paste your text in the message window (apple/v).

      •  
    2. If you've already started an email message and you realize it's been a while since you started it...
      1. Without closing the message window where you're composing the email, click on the main WebMail window where all the emails are listed.
      2. Click on the Update link.

      3. - If you get the message that you need to log back in, do so.
      4. Click back on the email you were composing to finish and send. There's no guarantee that this will work every time, but it's worth a try.

      5.  
    3. Always copy the text of the message before you click on Send (apple/a, apple/c).  If you've been timed out, you can paste the text back in (apple/v) after reconnecting.
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4. Opening a Message

  1. Click on the subject line of the desired item from the Item List.
  2. When you open an item, all the actions that can be performed on that item are displayed at the top of the mail message view.

  3. Click on Close to return to the Item List.
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5. Replying

  1. Click Reply to Sender or Reply All to open a Reply form.

  2. - Reply to Sender sends a reply to the sender only.
    - Reply All sends a reply to the sender and all recipients of the original item.

  3. Type your message.
  4. Click Send.
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6. Deleting

Items can be deleted from the main Item List or while viewing the message.

  1. From the Item List:

    1. Select the item to be deleted by clicking in the checkbox next to the item. Multiple items can be checked at the same time.
    2. Click Delete at the top of the Item List.

    3.  
  2. From within the message:

    1. Click Delete.
    2. From the Item List, click the Update link to refresh the list. The item should now be gone.
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7. Forwarding

  1. From within the message window, click on the Forward button.

  2. The original message is included as an attachment to the new message.
  3. Enter the address of the person or use the address book.
  4. Type a message, if desired.
  5. Click Send.
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8. Composing a New Message

  1. On the Main window, click the Compose icon:
  2. Type a recipient's address in the To, CC (carbon copy), or BC (blind copy) box. The address can be a GroupWise Username (charlie_brown), or external email address. If you are sending a message to more than one person separate each address with a comma.
  3. If you are not sure of the spelling of a local recipient, use the Address Book.
  4. Type the Subject and the Message.
  5. Click on Spell Check, if desired.
  6. When complete, click on the Send button.

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9. Searching for Usernames in Address Book

  1. Click on the Address Book button from within a new message window or from the main window.
     

     
  1. You can enter only the first name, only the last name, or both, of the person you are searching for in the address book. The GroupWise Address Book is the default Address Book and will include the entire district.
  2. Leaving the name fields blank will display the entire address book.
  3. When you find the person you are sending a message to, place a check in the box by their name.
  4. Click on the ìTo:î button and their name will appear to the right.


  5.  
  6. Continue searching for more names, if necessary, and add them the same way.
  7. When you have found and added all your names, click on the OK button on the right
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10. Adding to Your Personal Address Book

You can have multiple personal address books. By default, WebMail provides one predefined personal address book with your name as the title. You can use your personal address book to add email addresses and information for users, resources, or organizations not defined in the system address book. These addresses can be for people inside or outside of the school district.

District employees are listed in the GroupWise Address Book. The only entries you usually need to add would be for people (i.e. parents) outside of the district. These should be added to your Personal Address Book.

  1. From the main window, click on the Address Book icon.
  2. From the Address Book, click the Add Entry button.


  3.  
  4. Fill in fields (* fields must be completed).
  5. Click the arrows next to the Personal Address Book field and drag down to your Personal Address Book (your name).


  6.  

  7. Click the OK button to save the entry into the selected address book.
  8. To use these entries, select your Personal Address Book when searching for usernames.
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Groups can be used to give a nickname to a group of people you email to frequently. Groups should always be saved in your Personal Address Book.

11. Creating a Group

  1. From the Address Book, search for all the people you want included in the group.
  2. Once all the names are on the right hand side, click Save Group.


  3.  

  4. Type in a name for your group and select your Personal Address Book, then click Save. To use the group, the name will have to be typed in exactly as saved.

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12. Sending Email to a Group

    Type the exact name of the group in the To: field of a new message.

    or
     

  1. Click on the Address Book button.
  2. Change the address book to your Personal Address Book and click the Search button. Leaving the name fields blank will display all the items in your address book.


  3.  
  4. Click in the checkbox of the desired group(s) and then click the To: button. This will add the group(s) to the right hand side. When ready, click on the OK button.
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13. Modifying a Group
  1. List your groups as directed above.
  2. To edit a group, click on the group's name (NOT the checkbox).

  3. The members of the group are displayed, click on the Modify Group button

  4. To delete a member, click on the red X by their name on the right.
  5. To add members,
    1. Change the address book to GroupWise Address Book if searching for district employees.
    2. Click on the desired name(s) and click the To: button.
  6. Once the modifications are made, click on the Save Group button.
  7. Click Save to replace the group or type a new name to create a new group.


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14. Sending Attachments

  1. From within a new message window, click on the Attach button.
  2. To find the file(s) to attach, click the Browse button and navigate to the file.

  3. Select the desired file and then click Add.
  4. Once all the files have been added, click OK.
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15. Receiving Attachments
Items with attachments have a paperclip icon next to the subject line.

  1. Click on the item to open.
  2. The attachment will be listed at the top of the message.

  3. For best results, click on the Save As link.
  4. The file will be automatically downloaded, either saved to your desktop or Documents folder.
  5. If your computer recognizes the file type, the creating application will automatically open.
  6. Otherwise, you will have to open the appropriate application first, then use File/Open and navigate to the saved file.
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16. Using the Spell Checker
Spell Checker lets you check messages you create for misspelled words.

  1. From a new message window, click the Spell Check button.
  2. When Spell Checker stops on a word and suggests replacements, click the word you want in the Suggestions box, then click Replace.
  3. If you don't want to change the word, click Skip.
  4. Sometimes Spell Checker offers no replacement words. If this happens, click Skip, or edit the text manually in the Replace With box.
  5. When there are no more words to check, click Close.


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17. Managing Sent Items

Click the Sent Items icon in the Folder List to get an Item List of all messages sent. Click on individual items to open. Items can be deleted in the same manner as items in the Mailbox. However, clicking on the Delete From All Mailboxes button will delete the item from the Mailboxes of the original recipients. You can use this option to retract an email that was inadvertently sent.

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18. Using Folders

WebMail provides folders to help organize the items you send and receive. The Folder List lets you select which folder you want open. The default folder for received email is the Mailbox. The contents of the currently opened folder are displayed in the Item List.

The following folders are displayed in the Folder List. You can open a folder by clicking the icon.


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19. Creating Folders

  1. In the Folder List, click the Add Folder button.

  2. Type a name for your new folder in the Folder Name box.
  3. Select the place in the Folder List where you want to add the folder. By default, the folder will be added as the first folder in the Cabinet.

  4. To add a folder at the same level as the Mailbox folder, select the Down button next to the Mailbox folder.

    To add a folder to the Mailbox folder, select the Right button next to the Mailbox folder.

  5. Click OK.


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20. Moving Messages to Folders

  1. To move an item you received, click the Mailbox icon in the Folder List. To move an item you sent, click the Sent Items icon in the Folder List.
  2. Locate the message in the Item List.
  3. Select the item, then click Move at the top of the Item List.

  4. or
    Click the item to open it, and click Move.
  5. Click the folder where you want to move the item. If you are moving the item to a folder in the Cabinet, you may first need to click the arrow next to the Cabinet to display the Cabinet folders.
  6. Remember to click the Update link to refresh the Item List.
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21. Undeleting from Mail Trash
Deleted items can be retrieved as long as the Trash has not been emptied.

  1. Click the Trash icon in the Folder List.
  2. Select the item to be undeleted by clicking in the checkbox next to the item. Multiple items can be checked at the same time.
  3. Click Undelete at the top of the Item List.
  4. Or click the item to open it, then click Undelete.
  5. The item is moved from the Trash to the folder from which it was originally deleted.
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22. Emptying the Trash
Remember to periodically delete items from all your folders, including Sent Items. The Trash should be emptied at least once every two weeks or when requested by Technology Services.

  1. Click on the Trash icon in the Folder List.
  2. An Item List of all the items in the Trash is displayed.

  3. To empty the whole trash, click on the Empty Trash button.
  4. To remove only selected items, click in the checkbox for the items and then click on the Empty Selected Items button.
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23. Changing Your Password

You can change your password whenever you want.

  1. Click on the center icon with red checkmarks 
  2. Enter your old password
  3. Enter your new password
  4. Enter your new password again to Confirm 
  5. Save

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24. On-line Help

Click on the left icon with the "?"on the book.  You can either serch by topics or by index.

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25. Logging Out

When you are done with your GroupWise, you should always log out. Log out by clicking on the door in the top toolbar.

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